US Speaker Exchange and Refund Policy

US Speaker will exchange any items that are defective within 30 days you received your merchandise for that same item. Items returned must be shipped at the customer's cost and must be in new condition. If any item(s) have been abused and are not in new condition the refund or exchange will not be accepted. All returns are subject to a restocking fee of 20% and the original shipping cost to ship the item. After the 30 days you must use the manufacturer's warranty. 

Genuine Eminence Limited Warranty

The Genuine Eminence warranty remains in effect for seven years from the date of the first consumer purchase (in the United States) with the original bill of sale. Without an original bill of sale, the manufacturing date will establish the beginning of the warranty period. 

Your warranty covers all defects in material and workmanship except: damage caused by accident, misuse, abuse, product modification or neglect, or damage incurred during shipment; damage resulting from the performance of repairs by unauthorized Genuine Eminence recone/repair centers; any Genuine Eminence product on which the date code/serial number has been defaced, modified or removed. 

Eminence will pay all labor and material expenses for all repairs covered by this warranty. Please be sure to save the original shipping cartons. A charge will be made if replacement cartons are requested. You are responsible for transporting your product for repair or arranging for its transportation and for payment of any initial shipping charges. We will pay the return shipping charges if repairs are covered by the warranty. 

US Speaker, LLC